Privacy Policy for Diamond Pro Finishes** **Effective Date: [5/1/2025]** At **Diamond Pro Finishes** ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or otherwise engage with us online. By using our website or services, you agree to the practices described in this Privacy Policy. **1. Information We Collect** We may collect the following types of personal and non-personal information: - **Personal Information:** This includes details you provide directly to us, such as your name, email address, phone number, address, and other information you may share when requesting a quote, scheduling a consultation, or contacting us for services. - **Usage Data:** Information about how you interact with our website, such as your IP address, browser type, device information, pages visited, links clicked, and time spent on the website. - **Cookies and Tracking Technologies:** We use cookies, web beacons, and other tracking technologies to improve your experience on our website and collect data regarding your use of our site. You can manage your cookie preferences in your browser settings. **2. How We Use Your Information** We use the information we collect for the following purposes: - To provide and improve our kitchen remodeling and finishing services. - To respond to inquiries and provide customer support. - To process your requests, including quotes, consultations, and appointments. - To send marketing communications, promotions, or offers (if you have opted in to receive them). - To analyze website usage and improve user experience. - To comply with legal obligations and enforce our website’s terms of service. **3. Sharing Your Information** We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted third-party service providers who assist us in delivering services, managing our website, or marketing our services, such as: - Payment processors and billing services - Website hosting services - Marketing and advertising services - Customer relationship management (CRM) software providers These third-party partners are bound by confidentiality agreements and are only authorized to use your information for specific tasks related to the services they provide. We may also disclose your information if required by law or if necessary to protect the rights, property, or safety of **Diamond Pro Finishes**, our customers, or others. **4. Data Security** We take reasonable precautions to protect the information you provide to us from loss, misuse, and unauthorized access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. **5. Your Rights and Choices** You have the following rights regarding your personal information: - **Access and Update Your Information:** You can request to view, update, or delete your personal information by contacting us directly. - **Opt-Out of Marketing Communications:** You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. - **Cookie Preferences:** You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our website. **6. Third-Party Websites** Our website may contain links to third-party websites or services. This Privacy Policy applies only to the information we collect through our website. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies before sharing any personal information. **7. Children’s Privacy** Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information. **8. Changes to This Privacy Policy** We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information. **9. Contact Us** If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: **Diamond Pro Finishes** [1410 E Private Dr.] [Lakeland, FL, 33813] Email: [info@diamondprofinishes.com] Phone: [813-400-0657]